Using Self-Registration is optional. It helps save time during your visit, offering a convenient way to complete certain registration steps, such as demographic information, insurance and signing necessary forms using your mobile device.
To get started with Self-Registration, check in at the Emergency Department Welcome Desk. If you have shared your communication preferences with Mayo Clinic, you will receive an email or text message with a link to Self-Registration. Click the link to complete your registration information. A registration staff member will review your information and may have additional questions once you have been placed in an exam room.
Frequently asked questions
Q. Do I have to complete Self-Registration?
A. Self-Registration is optional. If you decide not to participate, a staff member will visit with you to complete your registration once you are in an exam room.
Q. If I do not complete Self-Registration, will this delay me from being seen?
A. No. Self-Registration has no impact on how quickly you are seen by a healthcare professional.
Q. How do I provide my communication preferences to Mayo Clinic?
A. You can update your communication preferences in your Mayo Clinic Patient Portal account. If you do not have a portal account, you also can provide this information to the Emergency Department registration staff.
Q. I don't have a Mayo Clinic Patient Portal account. How do I sign up?
A. There are several ways to sign up for a portal account. You can download the Mayo Clinic app or visit mayoclinic.org and select "Log in" in the upper right-hand corner of most pages.
Q. Is Emergency Department Self-Registration available for all patients?
A. You will not receive a Self-Registration link if you are an international patient or if you have not shared a communication preference with Mayo Clinic. In addition, patients whose portal accounts are managed by caregivers or guardians do not qualify for Self-Registration at this time.
Q. How do I share feedback about my self-registration experience?
A. If you have questions or feedback to share about your Self-Registration experience, you can ask to speak with a registration staff member.
Nov. 30, 2022