Patient Travel Services
Make your health care journey a little less stressful
Begin planning your trip here with Patient Travel Services
Fill out and submit the request form below and an agent will be in touch to help you plan a trip tailored specifically to your needs. Or call us at the numbers below to speak with an agent. We are here to support all patients with appointments at our Mayo Clinic campuses in Arizona, Florida, and Rochester.
The deadline for Real ID is May 7th. For more information, please visit www.dhs.gov/real-id .
Agents are available Monday through Friday from 8:30 a.m. to 5:30 p.m. Central time.
- 866-551-3392 (toll-free)
- 720-956-6055 (international)
We offer custom trip-planning services so you can focus on your care
When you book with Patient Travel Services, all your patient needs are considered, like:
- Changing your flight if your appointments change
- Arranging hotel accommodations close to the Mayo Clinic campus
- Booking ground transportation to help you get around
- Requesting special accommodations based upon your health condition or needs
Please note that additional charges may apply for these services.
Book flexible flights
Our teams specialize in booking flights that can be easily changed if circumstances shift. We can also accommodate specific needs, such as in-flight oxygen, and secure discounts through our trusted travel partners.
You will need to provide the following information for each traveler as per TSA requirements:
- Full name (as on government-issued ID)
- Date of birth
- Contact phone number
- Email address
Get a lift to appointments
We can arrange the most comfortable way for you to get to Mayo Clinic and back by reserving private chauffeurs and vans with wheelchair accessibility. For hotel shuttles, please contact your hotel directly.
Stay at patient-friendly hotels
All our partner hotels are clean, safe and close to the Mayo Clinic campus. Plus they're equipped to provide for accessibility needs such as seat risers, shower chairs, hospital beds and more.
Request special accommodations
If you need to obtain a wheelchair, secure oxygen or make accommodations for a service animal, let us know and we'll take care of it.
Plan within your budget
While patients must pay for the cost of travel itself, Mayo Clinic offers trip planning support. At the time of booking you will be charged a service fee, which helps ensure travel flexibility in case your appointments or needs change.
Tell us your special requests and we'll take care of the rest.
Contact us today
Use the contact information below to get in touch with an agent who can help you plan a trip tailored specifically to your needs. Agents are available Monday through Friday, 8:30 a.m. to 5:30 p.m. Central time.
Mayo Clinic Patient Travel Services
200 First St. SW
Rochester, MN 55905
Phone
- 866-551-3392 (toll-free)
- 720-956-6055 (international)
