At Mayo Clinic, we work hard to make sure that mobility issues, visual impairments and hearing issues won't affect your time with us. And, because we have more than 100 years' experience with patients who need accessibility services, we've thought of everything — from complimentary patient escorts to state-of-the-art communications devices.
Accessibility services are always free of charge. Just ask one of the friendly door attendants or patient care staff at any Mayo Clinic building. They'll make sure you get what you need. Below are some examples of the accessibility services you'll find.
Patient escorts
If you use a wheelchair, or have trouble with your sight or mobility, a patient escort can help you navigate around Mayo Clinic. Escorts transport patients to and from appointments. Just ask for this free service at any Mayo Clinic information desk or patient care area. You can also call 904-956-1744 to request an escort while on campus.
Handicapped-accessible parking
Handicapped-accessible parking spaces are in the parking garage and inpatient parking lots.
Restrooms
Wheelchair-accessible restrooms are located in all buildings and marked with signs. Private restrooms with space for a companion are marked “Family Assist Restrooms.” If you need help locating an accessible restroom, a Mayo Clinic staff member can assist you.
