Otolaryngology

April 23, 2024

The Otolaryngology team is committed to collaboration and serving as an extension of your care team should you have patients who would benefit from subspecialized, multidisciplinary care.

To refer a patient:

Jacksonville, Florida

• Phone: 800-634-1417 (toll-free)
• Fax: 904-953-0575
• From outside the U.S.: 904-953-7000 (phone) or 904-953-7329 (fax)

Rochester, Minnesota

• Phone: 800-533-1564 (toll-free)
• Fax: 800-321-1368
• From outside the U.S.: 507-538-1515 (phone) or 507-538-7802 (fax)

Phoenix/Scottsdale, Arizona

• Phone: 866-629-6362 (toll-free)
• Fax: 480-301-4071
• From outside the U.S.: 480-301-6539 (phone) or 480-301-4071 (fax)

Mayo Clinic CareLink (referring physician portal)

We have a secure online referral service to help you refer patients to Mayo Clinic and view their clinical results, including:

• Clinical notes
• Radiology and pathology reports
• Test results
• Surgical summaries
• Discharge notes

Appointments at Mayo Clinic

Mayo Clinic has agreements with many insurance carriers, third-party administrators and employers. Patients should check with their insurance plans for specific coverage details before confirming an appointment with our scheduling office. Please visit insurance at Mayo Clinic for more information.

Scheduling patient appointments

To schedule an appointment, Mayo Clinic needs this information about your patient:

• Name
• Address
• Phone number
• Date of birth
• Mayo Clinic registration number, if a previous patient
• Type of insurance, such as HMO, workers' compensation, medical assistance
• Nature of medical issue

We also need to know:

• Your referring physician National Provider Identifier (NPI) number
• Services you would like Mayo to provide

Summary report sent to referring physician

You will receive your patient's Mayo Clinic medical records in a timely manner once he or she is seen. Users of CareLink, our referring physician portal, will have immediate access to their patients' records and will not receive mailed or faxed reports. Our physicians will provide a summary of diagnostic reports and treatments to you as soon as it becomes available. Mayo encourages referring physicians to register for a portal account. Records will be sent via mail or fax for those medical professionals who do not use the portal.

Hospital admissions and transfers

Experienced nursing staff is available 24/7 to coordinate direct admission, emergency department evaluation or inpatient consultation for your patients at any Mayo Clinic Hospital location.

Mayo Clinic app

Referred patients may use the Mayo Clinic app to access their appointment schedule, view lab results, reports and notes, and message their Mayo Clinic care team through secure, simple messaging.