At Mayo Clinic, we work hard to make sure that mobility issues, visual impairments and hearing issues won't affect your time with us.
Accessibility services can be found at both campuses in Arizona — and they're always free of charge. Just ask one of the friendly door attendants or patient care staff at any building. They'll make sure you get what you need. Below are some examples of the accessibility services you'll find.
Patient escorts
If you use a wheelchair, or have trouble with your sight or mobility, a patient escort can help you navigate around Mayo Clinic. Escorts transport patients to and from appointments. Just ask for this free service at any Mayo Clinic information desk or patient care area. You can also call 480-301-9055 while on the Scottsdale campus or 480-342-1154 while on the Phoenix campus.
Free patient shuttle
A free, courtesy shuttle service runs between the Scottsdale and Phoenix campuses between 6 a.m. and 5:30 p.m., Monday through Friday. Service is every half-hour.
Handicapped-accessible parking
You'll find handicapped-accessible parking spaces in the parking garage and inpatient parking lots. Free valet parking is available at the front entrance for patients with a valid handicap parking tag.
Restrooms
Wheelchair-accessible restrooms are located in all buildings and marked with signs. If you have difficulty locating a wheelchair-accessible restroom, a Mayo Clinic staff member can assist you.
Private restrooms with space for a companion are marked “Family Assist Restrooms” and are available at the Phoenix and Scottsdale campuses.
Volunteer services
Not sure how to get to your next appointment? Staffed information booths can be found throughout the Mayo campus. Or look for friendly Mayo Clinic volunteers, identified by their blue vests.
