- 2023 - present
MemberACEP Council Steering Committee
- 2023 - present
Admissions Transfer OfficerAdmission and Transfer Center
- 2023 - present
MemberAmerican Telemedicine Association
- 2020 - present
Medical DirectorMayo Clinic Enterprise Patient Experience Patient Visitor Conduct
- 2019 - present
ChairMayo Clinic Rochester Patient Grievance Committee
- 2018 - present
Medical DirectorMayo Clinic Enterprise Patient Experience Service Recovery
- 2018
Chair, Patient Safety Sub-CommitteeAmerican College of Emergency Physicians (ACEP)
- 2017 - present
MemberEpic Workflow Review - ED Visit Intra-visit for the Plummer Project
- 2017 - present
Medical DirectorMayo Clinic Patient Experience
- 2017 - present
MemberPatient Experience Subcommittee, Mayo Clinic Clinical Practice Committee, Mayo Clinic Committees
- 2017 - present
MemberQMS CPQOS Committee
- 2017 - present
MemberQMS CPQOS Executive Committee
- 2016 - 2018
MemberInstitute for Operations Research and the Management Sciences (INFORMS)
- 2016 - present
MemberExecutive Committee, Mayo Clinic Quality Academy
- 2016 - present
MemberSociety for Academic Emergency Medicine
- 2015 - present
MemberHospital Practice Quality Subcommittee, Clinical Practice Committee - Rochester
- 2015 - present
FacultyMayo Clinic Quality Academy
- 2015 - 2017
Lead PhysicianDepartment of Emergency Medicine, Quality Projects, Multidisciplinary ED Staff Scheduling Redesign (with ED-CELL)
- 2014 - present
DirectorResidency Quality Director, Department of Emergency Medicine
- 2014 - present
CouncilorAmerican College of Emergency Physicians
- 2014 - present
Section MemberEmergency Medicine Practice Management Health Policy Section, American College of Emergency Physicians
- 2014 - present
Section MemberPractice Management and Health Policy Section, American College of Emergency Physicians
- 2014 - present
MemberED to ECH Follow Up Appointment Redesign, Quality Projects, Department of Emergency Medicine
- 2014 - 2017
Associate Medical DirectorED Clinical Engineering Learning Laboratory
- 2014 - present
LeaderQuality Projects, Department of Emergency Medicine
- 2014 - present
ChampionECG Ordering Redesign in ED, Quality Projects, Department of Emergency Medicine
- 2013 - 2016
MemberAmerican Medical Association, Physician Consortium for Performance Improvement (PCPI), Quality Improvement Advisory Committee (QIAC)
- 2013 - present
Leadership Team MemberQuality and Performance Committee, American College of Emergency Physicians
- 2013 - 2014
ChampionED Triage Evaluation Through Discrete Event Simulation - Collaboration with Healthcare Systems Engineering, Quality Projects, Department of Emergency Medicine
- 2013 - 2014
ChampionIntake/Welcome Desk/Waiting Renovation Committee, ED Facilities Redesign, Department of Emergency Medicine
- 2013 - 2014
MemberValue Based Purchasing Quality Group - Collaboration with HIM, Quality Projects, Department of Emergency Medicine
- 2013 - 2014
ChampionED Discharge Redesign - Collaboration with Mayo Quality Academy, Quality Projects, Department of Emergency Medicine
- 2013 - present
Leadership Team MemberQuality Improvement and Patient Safety (QIPS) Section, American College of Emergency Physicians
- 2012 - 2015
Ad Hoc MemberCardiology Ischemic Heart Disease Oversight Committee
- 2012 - 2014
ChampionEmergency Department Dismissal Education Redesign - Collaboration with Patient Education, Quality Projects, Department of Emergency Medicine
- 2012 - 2013
ChampionDecreasing Patient Charges for the Emergency Department Evaluation of Abdominal Pain by Reducing Amylase Testing, Quality Projects, Department of Emergency Medicine
- 2012 - 2014
MemberKano Analysis - What Do Patients Really Want Related to ED Provider Understanding and Care, Quality Projects, Department of Emergency Medicine
- 2012 - present
MemberPatient Satisfaction Subcommittee, Quality Committee, Department of Emergency Medicine
- 2012 - 2014
MemberMigraine Headaches in ED - Don't Lean on Narcotics, Quality Projects, Department of Emergency Medicine
- 2012 - present
Board of DirectorsMinnesota Chapter American College of Emergency Physicians
- 2011 - 2012
Co-Lead PhysicianOptimizing Care Through Efficiency in Throughput & Output (OCTETO), Quality Projects, Department of Emergency Medicine
- 2011 - 2024
Founder and ChairQuality Committee, Department of Emergency Medicine
- 2011 - present
Founder and ChairCare Review Committee, Quality Committee, Department of Emergency Medicine; Quality Committee; Care Review Committee
- 2011 - 2015
Subcommittee ChairED Facilities Redesign, Department of Emergency Medicine
- 2011 - 2019
Committee MemberClinical Policies Subcommittee, American College of Emergency Physicians
- 2011 - 2017
MemberMayo Clinic Rochester Mortality Operations Review Team (MORT)
- 2011 - 2013
Co-Lead PhysicianChest Pain Rule Out Redesign - Collaboration with MCR Cardiology, Quality Projects, Department of Emergency Medicine
- 2011 - 2012
ChampionThe Effective Use of a Physician Assistant at Triage as a Triage Liaison Provider, Quality Projects, Department of Emergency Medicine
- 2011 - present
Co-Lead PhysicianAdmissions Redesign Group - Initially sponsored by HPC, Quality Projects, Department of Emergency Medicine
- 2010 - 2012
Associate ChairClinical Practice Committee, Department of Emergency Medicine
- 2010 - present
MemberDepartment of Emergency Medicine, Executive Committee
- 2010 - present
MemberClinical Practice Committee, Department of Emergency Medicine
- 2010 - 2013
Co-Lead PhysicianMultidisciplinary Atrial Fibrillation Management Redesign Team, Quality Projects, Department of Emergency Medicine
- 2010 - present
MemberMayo Clinic Alumni Association
- 2010 - 2015
Medical DirectorMedical Director of ED Advanced Practice Providers, Department of Emergency Medicine
- 2009 - 2016
MemberAmerican Heart Association
- 2009 - 2010
Past MemberNational Guidelines Committee, Society for Academic Emergency Medicine
- 2008 - present
MemberZumbro Valley Medical Society
- 2008 - 2015
Co-DirectorMayo Clinic Regional STEMI
- 2008 - 2010
Past MemberCouncil of Emergency Medicine Residency Directors
- 2008 - present
MemberMinnesota Medical Association
- 2008 - present
MemberMinnesota Chapter American College of Emergency Physicians
- 2007 - present
Core Faculty MemberResearch Committee, Department of Emergency Medicine
- 2006 - 2007
Past MemberOhio Medical Reserve Corps
- 2005 - 2007
Department RepresentativeHouse Officer's Association Executive Committee, Case Western Reserve University MetroHealth Medical Center Cleveland Clinic Foundation Emergency Medicine Residency Program
- 2005 - 2006
Resident RepresentativeGraduate Medical Education Committee (GMEC), Case Western Reserve University MetroHealth Medical Center Cleveland Clinic Foundation Emergency Medicine Residency Program
- 2004 - 2007
Past MemberEmergency Medicine Residents' Association
- 2004 - present
MemberAmerican College of Emergency Physicians
- 1997 - 1998
PresidentBiology Graduate Student Association, Loyola University Chicago
- 1996 - 2000
MemberBiology Graduate Student Association, Loyola University Chicago